With millions of people under orders or recommendations to stay at home due to COVID-19, work-from-home has been a hot topic recently. Enabling your users to work remotely will help keep them and others safe while still keeping your business going.
Last week, we discussed some of the things that network administrators need to take into consideration when setting up a mass work-from-home migration. This week, we’ll give you some tips that you can pass on to your users to help them make the adjustment to remote work.
Set Work-from-Home Expectations
Unless you regularly work from home, there will be some adjustments to your normal work and routine. These will likely reduce your productivity, at least at first -- so don’t worry too much about working at 100% capacity immediately.
And even if you are a work-from-home pro already, things are going to be different than they usually are. The kids may be home from school, or your spouse may also be working from home. Those adjustments will take some getting used to as well. The goal is to get up and running to the best of your ability given the circumstances.
And keep in mind that your IT team may have their hands full getting everyone set up at the same time, so be patient if you do need to put in a ticket for assistance.
Prepare Your Workspace
If you have the space, creating a dedicated work-from-home space, even a temporary one, will do wonders for both your productivity and your physical and mental health. Try to make it as ergonomic as possible, with your chair adjusted properly, your monitors at the right height, and your keyboard and mouse in a natural, comfortable position.
Setting up a separate (or semi-separate) workspace will also help you to keep focused on your work without too many distractions. And, it will help you to step away from work at the end of the day and focus on taking care of your family when they need your attention.
If you aren’t able to create a reasonably ergonomic workspace, compensate by taking more frequent breaks. Stand up and walk around, do some stretches, and drink plenty of water to keep yourself healthy.
If you’re using your personal computer to connect to your work network via VPN (Cisco, Pulse Secure, etc.), you should treat your personal computer as you would your work computer. That means being extra careful while browsing the web and checking email. Make sure your antivirus software is turned on and up-to-date, and that you’ve installed any software updates. Taking these steps will help keep your company’s network and data secure against hackers and viruses.
If you notice any suspicious activity on your computer, such as pop-ups, unknown software, or changes to your homepage or browser settings, contact your IT team immediately.
Also, be alert for phishing emails. These emails may appear to be from your employer, your bank, or another large website, and ask for personal information such as a password or bank account information. In most cases it’s safest just to delete these emails.
Even though working from home will be a big change for most of us, with these tips, you’ll be able to stay safe and remain productive during this challenging time.