Business Continuity: Data Backup and Recovery

With all the storms and power outages that we have been experiencing, it’s never too soon to review your business’ data backup and recovery process. Not only does an increasingly mobile workforce require data backup in the cloud, but a substantial amount of critical data is on desktops.

Data Breaches on the Rise

Flaws in payment systems created an opportunity for thieves to access customer data. Data that includes contact information email addresses, physical addresses and log in information like user names and passwords.

According to Business Insider Intelligence, data breaches are a threat to brands and customers.

Mac/Windows Integration Tips

Mac/Windows integration is our next tech topic. For many Windows admins, it can be a struggle to give Mac OS users in their organization the same experience that PC users enjoy. However, both Mac OS and Windows have come a long way in recent years toward providing admins with the tools they need to integrate Macs into Windows environments.

Mac Security Best Practices

Mac security --you’ve probably heard the old conventional wisdom that “macOS is more secure than Windows”. We’re not going to argue that point one way or the other in this article. But, there are still ways for bad guys to do bad things to Macs -- and things that you can do to protect against them.

Business Agility Part 5: New Customers —

As we continue our series on Business Issues, this week we focus on how to attract new customers and how to retain them. Also, how to improve security, and workplace transformations. Last week, we discussed the need for speed.
#6 Business Issue: Attract New Customers
First of all, what sets you apart? What is your unique selling proposition (USP)?  Know your ideal customer in order to communicate why you are different.

Business Agility Part 4: A Need for Speed to Market—

Recognizing the need for speed to market is the next issue in our 10 part series on keeping your business agile. In part 3, we discussed managing uncertainty but this week we are looking at another business issue:
#7 Business Issue: Improving speed to market
While lead times, and customers who change their minds make it challenging to create the perfect balance between inventory and demand.

Choosing a PROACTIVE IT Support Partner

If you are a small to medium size business, you probably have a small to smaller IT support budget.   Building an IT infrastructure can be daunting so a lot of businesses choose to work with a Managed IT Services (MSP) partner. Lot’s of MSP’s say they do the same thing – IT support - but how do you choose the best partner?
Here are 3 things that a proactive IT support partner will provide:


A good IT support partner will always provide benchmark standards.

Make Your Business Agile Part 3: Managing Uncertainty

Managing Uncertainty is the third of a 10 part series reviewing the Top 10 IT concerns in 2018. In the last article we addressed the 9thth largest IT issue and the challenges. We continue to look for ways to make your business agile.
#8 Business Issue: Managing Uncertainty
Abrupt shifts in politics, consumer behavior, regulatory changes, technology advances all conspire to upset even the most carefully planned business strategies.