Protect your business with backups, disaster recovery, and incident response services. Keep your business running and minimize downtime with the help of our experts. Make us a part of your business continuity planning.
Hardware failures, network outages, malware, cyberattacks, and simple human error can happen anytime. You might think it won’t happen to you, or that you can’t afford a decent backup and recovery solution.
You can’t afford to not be prepared. More than 3 in 4 businesses were impacted by downtime in 2022. Downtime costs tens of thousands of dollars per day in lost revenue and productivity and can impact your reputation.
Reduce your risk and protect your business with a backup and recovery plan made just for you.
To recover quickly, you need a plan to address these seven elements. We go through each of these with you, document everything, and design a practical backup and recovery plan that meets your needs and your budget.
Regular backups and recovery plans can protect your precious data and reputation and save you from the exhorbitant costs of downtime. Let us be a partner in your business continuity planning.
Years Delivering IT Solutions
Organizations Served
Managed Service Provider in Virginia
Every client on our managed services plan is set up with a basic backup system that includes:
Your business size, industry, risk profile or compliance needs may require more. We can also build a system specific to you as an add-on to our monthly managed services, including:
You can find a practical balance between the need for backups, other IT costs, and your overall budget with help from our team. To learn more, read about how we think about backup and disaster recovery.
Quick response time: An incident response plan doesn’t help if you don’t know you’re having an incident. Our managed services provide you with network monitoring services to catch unusual activity and a 12-minute triage time for incoming urgent issues.
If the worst happens: There’s a lot to do when an incident occurs. You need to contain the threat, find out what happened, restore data and systems, communicate with staff and customers, and improve policies and processes after the fact. We’ll help you develop an incident response plan that answers:
When you’re hit by an incident, we’ll be there to help you put your plan into motion, limit the damage, and make improvements. When a more involved response is needed, we can bring on trusted partners to help with forensics, network hardening, and other response efforts.
“Our business seldom has issues and when one arises, they are easy to contact and quick to respond!”
Case Studies
Sometimes the best way to see the value of reliable backups and incident response planning is to consider the cost of not doing it. Here are two real-life examples of how a lack of planning can cost small businesses hundreds of thousands of dollars.
One small company came to us for help securing their network after a breach. Hackers gained access to their email system and used it to send out fraudulent invoices. The company’s clients paid false invoices to the tune of almost $150,000. Insurance did not cover the losses.
The hackers accessed a global admin account and from there created their own email account. The organization did not use multifactor authentication
We got rid of the bad account, required everyone to update their passwords and set up MFA. Not having MFA was a costly mistake.
Another small company came to us after they became a victim of ransomware and extortion. Hackers acquired employee data and posted salaries online.
While we got the business operational in about a week, it took three months for them to become fully functional again.
Before the attack, the company would back up their files to a disk drive and swap disks throughout the week. The threat actors timed their attack just before a scheduled backup, causing the company to lose those recent backups. Even worse, the most recent disk was malfunctioning and hadn’t been working for months. The recovery point for data was 30 days old, when it should have been at most five days.
Because the backups weren’t tested, the company lost a month’s worth of emails on top of all of their other issues.
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