Legal compliance, cybersecurity, and practice management solutions
More than ever, law firms rely on technology. Case management, time tracking, billing, and document management all depend on a reliable and secure computer network. You need to keep up with court filing systems, compliance requirements, and modern standards of legal practice. And you need to remain competitive.
Stop putting up with tech that gets in the way and enjoy the peace of mind that comes with full-service IT support from E-N Computers. You need an IT partner that will help you streamline operations and reduce costs.
Put our 30 years of experience to work for you.
We bring compliant, functional, and reliable IT to law firms – from consulting to staff augmentation to full IT managed services.
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Years Providing IT Solutions
Organizations Supported
Managed Service Provider in Virginia
With a fully managed IT plan from E-N Computers, you get a complete, turnkey IT department to provide support, maintenance, monitoring, and strategic improvements.
Your systems are reviewed and documented. Urgent technical gaps are remedied so that day-to-day support will be a success. Remote monitoring and management software is installed so we can detect issues and help quickly. Your IT liaison and staff are trained on how to request support.
You get access to our US-based help desk, available five different ways. After-hours support on nights, weekends, and holidays is included at no extra charge for critical alerts and work stoppage. Regularly scheduled onsite visits help to keep your documentation updated and resolve problems early. We resolve most issues in about 30 minutes, and we keep a close watch on them so that every issue is handled promptly and completely.
Between hardware, software, online services, VoIP phone service, and tech support, IT costs add up fast. We’ll show you how to cut IT costs while properly investing in your technology. This includes a licensing audit to make sure you’re only paying for what you need, reducing reliance on custom or complex solutions, taking advantage of automation, and budgeting for regular hardware replacements to avoid unnecessary downtime.
We automatically update your Windows workstations, servers, and network equipment to protect against security threats and improve performance. When automatic updates fail, or important business software can’t be updated automatically, we do manual updates.
Quarterly reviews provide an opportunity to discuss successes and opportunities to improve. We work with you to develop a technology roadmap and budget that supports your goals, including compliance. These meetings help to make sure that your technology is serving you, not weighing you down.
Around the clock monitoring and incident response protects you against malware, cyber threats, hardware failures, and more. When our monitoring tools detect an issue, a ticket is created for our technicians to follow up. As a result, you get a more secure and performant network.
We work with you to identify what data you possess, where it is stored, how frequently you need to back it up, and how long you need to retain it for. By default, we provide you with daily onsite and offsite backups of your data, retained for 30 days. Whether you store data locally or in the cloud, there will be a plan in place to protect you against data loss.
Nearly all of our clients have some kind of compliance requirements. Managing these on your own is almost impossible. We can help you navigate industry regulations such as: PCI, HIPAA, FTC, CMMC, ISO 27001, SOC 1 & 2. Also, we can help you use the Microsoft Purview portal to manage user activity and data security within your Microsoft 365 environment.
Our managed IT plans are designed to meet your daily needs and strategic goals. We also provide added services that are beyond the scope of your monthly plan.
A network breach or potential data compromise is intensely stressful. You need to find out what happened, harden your security, and fulfill reporting requirements. We’ll walk you through the process and help you recover. When necessary, we work with trusted partners to bring you the best results. Depending on the severity of the breach, you may incur additional charges.
When it’s time to for a major version upgrade to Windows, or line of business applications—like your accounting or electronic medical record (EMR) software—they need to be planned and executed correctly to minimize downtime. We handle these as projects, charged separately.
Case Study
Small law firms particularly struggle with keeping updated documentation, which can wreak havoc when a solo IT professional unexpectedly leaves or you want to change providers.
One of our recent clients is a small multi-disciplinary law practice in Charlottesville, Virginia with 12 staff, including four attorneys. Areas of practice include business, real estate, family, and traffic law, among others.
They had an unusually bad situation to recover fro when they lost their previous IT provider.
When the firm’s one-man IT service provider died, all his knowledge and documentation about their systems died with him. They had an inefficient setup with conflicting onsite and cloud-based file storage solutions. And their systems were not well-designed or centrally managed, with inadequate backups.
During onboarding and stabilization, we regained access and replaced systems. As we did, we created documentation and made it available to the firm through our client portal.
File storage was simplified to reduce issues with syncing and finding the current, correct version of each file. Systems are now centrally managed and monitored to ensure performance and security. We implemented a better backup solution that incorporates onsite and offsite backups with partial restore tests completed on a regular basis.
This firm now has professionally managed and documented systems that are not subject to a single point of failure. They have full access to documentation about their network. They also have streamlined file storage so that everyone can find what they need quickly, saving time and money and providing better service to their clients.
Enjoy improved reliability of your systems thanks to regular monitoring, maintenance, and a hardware replacement schedule. Get predictability and control of your IT costs with our comprehensive monthly plans.
You need an IT support team that will cooperate with all of your technology vendors to resolve issues quickly. We do this regardless of the vendor. But we’re also specifically experienced with Clio, a leading legal case management software provider.
We help you stay HIPAA compliant, and we’ve been certified in Department of Defense standards for cybersecurity. We’ve also helped small businesses meet cybersecurity standards for ISO 27001. Unique logins, role-based access, data encryption, and automatic backups reduce the risk of data breach or loss.
Our fully managed IT services start at $125/user/month—much more cost-effective than hiring an internal IT department.
And unlike other MSPs, we don’t lock you into a long contract. Pay month-to-month and give us 30 days’ notice if you need to cancel for any reason. We even have a money-back satisfaction guarantee.
We take security seriously and appreciate clients with the same mindset. Measures like full disk encryption with BitLocker, unique user credentials, role-based access, and multi-factor authentication help to protect sensitive data. User training on good security practices and identifying scams is also vital.
We use Dell workstations and servers and Meraki network equipment. We work extensively with Microsoft 365 and are partnered with Clio legal practice management software. You can find a list of our partners here.
Find customer satisfaction and other support stats on our outsourced help desk services page. We quickly prioritize issues based on impact and urgency and have clear service goals for each priority level.
After-hours support for critical alerts and work stoppage is included in our fully managed IT plan at no extra charge. After-hours calls to our main service number are routed to an answering service. A technician will call you back in less than an hour. Non-emergency incidents will be queued for follow-up during regular business hours.
We assign every client an account manager, technical account manager, and onsite technician. In addition, all of our help desk and engineering staff are U.S.-based. You’ll always get a real person on the phone. Visit our team page to see who will be supporting you.
Your fully managed IT services are billed month-to-month, with no annual contract term. Products like Microsoft 365 and Cisco Meraki equipment are licensed and billed separately. Projects, including major upgrades of hardware and software, are billed separately but we will always review the costs and get your agreement before completing any work.
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