Focus on your patients. We’ll manage your IT. Compliant, functional, reliable IT for healthcare providers.
More than ever, medical, dental, and vision providers rely on technology. Accounting, billing, scheduling, and charting all depend on a reliable and secure computer network. You need to keep up with insurers, regulatory requirements, modern standards of treatment. And you need to remain competitive.
Stop putting up with tech that gets in the way and enjoy the peace of mind that comes with full-service IT support from E-N Computers. You need an IT partner that will help you streamline operations and reduce costs.
We have nearly 30 years of experience and many of our clients are health care providers.
We offer a variety of healthcare IT services that help your organization achieve and maintain compliance. We customize our services to meet the specific needs of your business.
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Years Providing IT Solutions
Organizations Supported
Managed Service Provider in Virginia
Johnson Curran, a local healthcare provider with six locations and about 90 computers felt nickle-and-dimed by their IT provider. Their MSP had grown, and they felt like they ended up on the back burner with their IT services.
On top of that, the IT provider held admin rights completely hostage, preventing their IT manager from providing day-to-day support for tasks like software installation.
With help from E-N Computers, they now enjoy greater freedom, transparent pricing, and have a plan for more modern infrastructure. And they’ve been able to reduce spending on managed IT services by ~25%.
New Horizons had one full-time IT professional working with an outsourced IT group. But the health care provider needed a higher level of support to help resolve multiple network issues, such as loss of internet connectivity and unreliable email delivery.
All of New Horizon’s clinical operations are dependent upon a reliable, secure electronic medical records infrastructure to ensure compliance with the Health Insurance Portability and Accountability Act (HIPAA). But their providers and nurses couldn’t rely on their previous system.
Now they are assured of HIPAA compliance and they have a dedicated team of IT professionals supplied by E-N Computers to help handle IT security and help desk issues.
Enjoy improved reliability of your systems thanks to regular monitoring, maintenance, and a hardware replacement schedule. Much like patient health, the health of your IT systems depends on a preventive care regimen.
Technology should support your business and make your work more efficient. From day-to-day support to quarterly and annual strategy sessions, we strive to provide you with hassle-free IT that balances security and convenience so that you can focus on your patients.
We help you stay HIPAA compliant so you can protect patient information and your practice. Unique logins, role-based access, data encryption, and automatic backups reduce the risk of data breach or loss. Audit logs allow you to see who accessed resources and when.
With a fully managed IT plan from E-N Computers, you get a complete, turnkey IT department to provide support, maintenance, monitoring, and strategic improvements.
Your systems are reviewed and documented. Urgent technical gaps are remedied so that day-to-day support will be a success. Remote monitoring and management software is installed so we can detect issues and help quickly. Your IT liaison and staff are trained on how to request support.
You get access to our US-based help desk, available five different ways. After-hours support is on hand for emergencies. Regularly scheduled onsite visits help to keep your documentation updated and resolve problems early. We resolve most issues in about 30 minutes, and we keep a close watch on them so that every issue is handled promptly and completely.
Between hardware, software, online services, VoIP phone service, and tech support, IT costs add up fast. We’ll show you how to cut IT costs while properly investing in your technology. This includes a licensing audit to make sure you’re only paying for what you need, reducing reliance on custom or complex solutions, taking advantage of automation, and budgeting for regular hardware replacements to avoid unnecessary downtime.
We automatically update your Windows workstations, servers, and network equipment to protect against security threats and improve performance. When automatic updates fail, or important business software can’t be updated automatically, we do manual updates.
Quarterly reviews provide an opportunity to discuss successes and opportunities to improve. We work with you to develop a technology roadmap and budget that supports your goals, including compliance. These meetings help to make sure that your technology is serving you, not weighing you down.
Around the clock monitoring and incident response protects you against malware, cyber threats, hardware failures, and more. When our monitoring tools detect an issue, a ticket is created for our technicians to follow up. As a result, you get a more secure and performant network.
We work with you to identify what data you possess, where it is stored, how frequently you need to back it up, and how long you need to retain it for. By default, we provide you with daily onsite and offsite backups of your data, retained for 30 days. Whether you store data locally or in the cloud, there will be a plan in place to protect you against data loss.
Our fully managed IT services start at $125/user/month—much more cost-effective than hiring an internal IT department.
And unlike other MSPs, we don’t lock you into a long contract. Pay month-to-month and give us 30 days’ notice if you need to cancel for any reason. We even have a money-back satisfaction guarantee.
Our managed IT plans are designed to meet your daily needs and strategic goals. We also provide added services that are beyond the scope of your monthly plan.
A network breach or potential data compromise is intensely stressful. You need to find out what happened, harden your security, and fulfill reporting requirements. We’ll walk you through the process and help you recover. When necessary, we work with trusted partners to bring you the best results. Depending on the severity of the breach, you may incur additional charges.
When it’s time to for a major version upgrade to Windows, or line of business applications—like your accounting or electronic medical record (EMR) software—they need to be planned and executed correctly to minimize downtime. We handle these as projects, charged separately.
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