IT Internship Program
Gain real-world experience for your career in technology.
Gain real-world experience for your career in technology.
As an E-N Computers intern, you’ll shadow experienced technicians and work on real issues affecting clients across a variety of industries. You’ll do more than observe — you’ll gain experience providing user support by phone and email, working in a ticketing system, and documenting your work. When a task is beyond your current skill level, you’ll be able to follow it to learn advanced solutions.
Our team is genuinely invested in your growth. We maintain one of the most collaborative and supportive team environments in the industry, where every technician is willing to train, help, and coach. You’re not just another intern—you’re a valued team member.
Handle live client interactions through phone and email support from day one
Handle live client interactions through phone and email support from day one
Work on actual technical issues, not simulated scenarios, with help from experienced techs
Work on actual technical issues, not simulated scenarios, with help from experienced techs
Build your professional portfolio with diverse technology exposure across many industries
Build your professional portfolio with diverse technology exposure across many industries
Flexible scheduling around your academic commitments (typically 16-30 hours/week)
Our program has proven success in launching IT careers. Corbin started as an intern and within seven months secured an IT role at a state hospital. Andrew joined us as an intern working just eight hours per week and grew into an L3 technician over six and a half years, mastering complex technical skills and project management.
Even those who move on to other opportunities credit our program with providing the foundational experience employers demand.
“When you come out of college, nobody wants to hire you because you don’t have experience,” said Service Manager Regina Reynolds, who supervises our internship program. “Our team doesn’t mind training, helping, and coaching. I really have to say, this is one of the most dynamic teams I’ve ever been on.”
Before he started his internship in January 2025, Jacob only had retail experience, no hands-on IT experience. Ten months later, he’s confidently handling client calls, troubleshooting issues independently, and getting specialized cybersecurity training from senior team members.
“I was nervous and scared to pick up a call when I first started. Now I call people more frequently—I’ll have three to four, sometimes more than 10 tickets called in a day just to check in or try to get it resolved.”
Typically 3-6 months (final two semesters of your program)
Handle live client interactions through phone and email support from day one
16-30 hours per week, flexible around your class schedule
Work on actual technical issues, not simulated scenarios, with help from experienced techs
2-4 weeks of shadowing and guided work
Build your professional portfolio with diverse technology exposure across many industries
Tier 1 support with ongoing mentorship and learning opportunities
PARTNERSHIP: We work with Blue Ridge Community College to provide students with valuable unpaid internship experiences that fulfill academic requirements.
Beyond technical aptitude, we look for natural communicators who can remain calm on client calls and team players who mesh well with our collaborative culture.
Our interns consistently demonstrate strong phone skills and the ability to explain technical concepts clearly to non-technical users.
The interns who thrive with us share two key qualities:
Technology can be complex. The best interns understand that learning takes time and are comfortable not grasping everything immediately.
They push through every roadblock and don’t give up when facing challenges.
This internship is structured to fulfill academic credit requirements through community college partnerships.
Most students do the internship during their last two semesters, and it’s really where everything clicks – you get to put all that classroom learning to work in the real world, which is what actually prepares you for your career.
Submit your resume through Blue Ridge Community College
Our Service Manager will review your resume
Interviews are scheduled with applicants that meet the basic qualifications
During the interview, we’re mainly interested in making sure you’ll be a good fit on the team.
If everything goes well (it usually does!), we will arrange to bring you on
Meet an Intern
“I was nervous about the customer service side of things. I have experience in customer service—three years in retail—but I didn’t know how I was going to perform in terms of ticket service for people.”
“I have drastically changed since I first started. I was nervous and scared to pick up a call. Now I pick up calls, and I call people more frequently. I feel very comfortable in that customer service setting where I’ll engage with them and I’m more willing to talk and communicate. When I first started, I was just quietly trying to work and see if I could figure something out.”
“Printers—everybody’s favorite ticket! I had three to four tickets I had to escalate that were specifically HP printers. I cursed the name HP. But Will educated me on how to get those printers resolved. Now when I’m dealing with printers, I actually have a checklist in my mind. I think that’s the first good starting point as a level one technician—printers give you a confidence boost of ‘I can solve an IT issue. I do have that skill.'”
“16 hours has been very nice for me. There’s days where it’s going to be hectic and busy and I’m not going to have any time to do school stuff. But then I have days where I’m winded down. I’m currently listening to Beethoven for a music appreciation class because I have time to do that while I’m working. I find that I can multitask with 16 hours and it’s not overbearing.”
“Experience is something that is very valuable to any job right now. It gets your foot in the door. Learning about Microsoft Azure and 365—I knew a little bit, but I never did the admin side of things. On my first day, I was on site and got to see a network closet. I didn’t care how long the day was because I felt like I was able to apply a lot of what I had learned in my courses.”
“The on-sites. I didn’t know originally that I was going to be going to clients’ buildings to see network closets or see the issue with things hands-on. But once I got a taste for it, I wanted to see more. For the first few weeks, I was asking Regina—’You got opportunities for me to go with Terry or Will and go on sites? Sign me up.'”
“I’ve had conversations with classmates where we talk about things that weren’t mentioned on their side that I brought up that I’ve done. One classmate at an Augusta office said ‘I don’t have a lot of ways to apply what I’m doing in cybersecurity.’ But I’ve been working with Jonathan Lambert, our cybersecurity specialist, and he’s been giving me modules to look at and tickets where he’ll work with me on them. I’ve had opportunities here to do cybersecurity work that I think other people have not.”
“You need to get your foot in the door for IT, and if you’re looking for something that’s simple and easy to understand, the team members will help you understand it better. Not only that, they will help you apply the skills from your schooling to this job.”
“The teamwork, the communication, and the documentation. How the process goes. We have a help desk channel where when you hit a wall, you put the ticket number in, mention everything you tried, and within one to five minutes someone will reply. It’s very comfortable here—like going in business casual. You’re formal and professional with clients, but when you get off the phone, it’s casual conversation.”
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