IT Internship Program

Gain real-world experience for your career in technology.

intern walking

Why choose our internship program?

Comprehensive training & mentorship

As an E-N Computers intern, you’ll shadow experienced technicians and work on real issues affecting clients across a variety of industries. You’ll do more than observe — you’ll gain experience providing user support by phone and email, working in a ticketing system, and documenting your work. When a task is beyond your current skill level, you’ll be able to follow it to learn advanced solutions. 

What makes us different

Our team is genuinely invested in your growth. We maintain one of the most collaborative and supportive team environments in the industry, where every technician is willing to train, help, and coach. You’re not just another intern—you’re a valued team member. 

Real experience, real growth

Hands on

Handle live client interactions through phone and email support from day one

Real issues

Work on actual technical issues, not simulated scenarios, with help from experienced techs 

Get experience

Build your professional portfolio with diverse technology exposure across many industries

Education first

Flexible scheduling around your academic commitments (typically 16-30 hours/week)

From intern to professional

Our program has proven success in launching IT careers. Corbin started as an intern and within seven months secured an IT role at a state hospital. Andrew joined us as an intern working just eight hours per week and grew into an L3 technician over six and a half years, mastering complex technical skills and project management.

Even those who move on to other opportunities credit our program with providing the foundational experience employers demand.

“When you come out of college, nobody wants to hire you because you don’t have experience,” said Service Manager Regina Reynolds, who supervises our internship program. “Our team doesn’t mind training, helping, and coaching. I really have to say, this is one of the most dynamic teams I’ve ever been on.”

Before he started his internship in January 2025, Jacob only had retail experience, no hands-on IT experience. Ten months later, he’s confidently handling client calls, troubleshooting issues independently, and getting specialized cybersecurity training from senior team members. 

“I was nervous and scared to pick up a call when I first started. Now I call people more frequently—I’ll have three to four, sometimes more than 10 tickets called in a day just to check in or try to get it resolved.” 

handshake

Learning is one thing, but applying it is a whole other story. It makes the puzzle pieces actually connect

Jacob Williams, Intern

What you’ll learn

Mouse Mouse

Technical skill


  • Multi-vendor support across diverse client environments 
  • Troubleshooting methodology for real-world IT issues 
  • Help desk ticketing systems and documentation 
  • Microsoft 365, Active Directory, and cloud technologies 
  • Hardware and software support across multiple platforms 
Users Users

Professional development


  • Client communication and customer service excellence 
  • Time management and prioritization 
  • Escalation procedures and when to seek help 
  • Collaboration in a team-based support environment 

Program structure

Duration

Typically 3-6 months (final two semesters of your program) 

Time Commitment

16-30 hours per week, flexible around your class schedule 

Training Phase

2-4 weeks of shadowing and guided work 

Independent Work

Tier 1 support with ongoing mentorship and learning opportunities 

PARTNERSHIP: We work with Blue Ridge Community College to provide students with valuable unpaid internship experiences that fulfill academic requirements. 

Who succeeds in our program

Beyond technical aptitude, we look for natural communicators who can remain calm on client calls and team players who mesh well with our collaborative culture.

Our interns consistently demonstrate strong phone skills and the ability to explain technical concepts clearly to non-technical users.

The interns who thrive with us share two key qualities: 

PATIENCE

Technology can be complex. The best interns understand that learning takes time and are comfortable not grasping everything immediately. 

DETERMINATION

They push through every roadblock and don’t give up when facing challenges. 

Ready to launch your IT career?

We‘re looking for motivated students who want more than just a line on their resume—they want the practical experience that sets them apart in the job market. Let your advisor know you’re interested in an internship with E-N Computers.

Program details

Academic partnership

This internship is structured to fulfill academic credit requirements through community college partnerships.

Most students do the internship during their last two semesters, and it’s really where everything clicks – you get to put all that classroom learning to work in the real world, which is what actually prepares you for your career.

Academic partnership
interview

Our application process

1: Apply

Submit your resume through Blue Ridge Community College

2: Review

Our Service Manager will review your resume

3: Interview

Interviews are scheduled with applicants that meet the basic qualifications

4: Fit

During the interview, we’re mainly interested in making sure you’ll be a good fit on the team. 

5: Join

If everything goes well (it usually does!), we will arrange to bring you on

What we provide

Users Users

Unpaid internship position with mentorship from experienced IT pros

Tools Tools

Access to enterprise-level technology and tools

Phone Phone

Real client experience across multiple industries

Calendar Calendar

Flexible scheduling that respects your academic commitments

Home Home

Remote work capabilities

Lamp Lamp

Strong foundation for your first full-time IT position

Laptop on manufacturing floor illustrating IT staff augmentation benefits

Meet an Intern

From Nervous to Confident: Jacob’s Internship Journey

Jacob Williams is a cybersecurity major at Blue Ridge Community College completing his final semester. He’s been with ENC since January 2025, working 16 hours per week while maintaining a full-time class schedule. 

What were you most nervous about starting out?

“I was nervous about the customer service side of things. I have experience in customer service—three years in retail—but I didn’t know how I was going to perform in terms of ticket service for people.” 

What changed? 

“I have drastically changed since I first started. I was nervous and scared to pick up a call. Now I pick up calls, and I call people more frequently. I feel very comfortable in that customer service setting where I’ll engage with them and I’m more willing to talk and communicate. When I first started, I was just quietly trying to work and see if I could figure something out.” 

Can you share a specific learning moment? 

“Printers—everybody’s favorite ticket! I had three to four tickets I had to escalate that were specifically HP printers. I cursed the name HP. But Will educated me on how to get those printers resolved. Now when I’m dealing with printers, I actually have a checklist in my mind. I think that’s the first good starting point as a level one technician—printers give you a confidence boost of ‘I can solve an IT issue. I do have that skill.'” 

How do you balance 16 hours a week with full-time classes?

“16 hours has been very nice for me. There’s days where it’s going to be hectic and busy and I’m not going to have any time to do school stuff. But then I have days where I’m winded down. I’m currently listening to Beethoven for a music appreciation class because I have time to do that while I’m working. I find that I can multitask with 16 hours and it’s not overbearing.” 

This is an unpaid internship. What makes it worth it?

“Experience is something that is very valuable to any job right now. It gets your foot in the door. Learning about Microsoft Azure and 365—I knew a little bit, but I never did the admin side of things. On my first day, I was on site and got to see a network closet. I didn’t care how long the day was because I felt like I was able to apply a lot of what I had learned in my courses.” 

What surprised you most?

“The on-sites. I didn’t know originally that I was going to be going to clients’ buildings to see network closets or see the issue with things hands-on. But once I got a taste for it, I wanted to see more. For the first few weeks, I was asking Regina—’You got opportunities for me to go with Terry or Will and go on sites? Sign me up.'” 

How would your classmates’ experiences compare? 

“I’ve had conversations with classmates where we talk about things that weren’t mentioned on their side that I brought up that I’ve done. One classmate at an Augusta office said ‘I don’t have a lot of ways to apply what I’m doing in cybersecurity.’ But I’ve been working with Jonathan Lambert, our cybersecurity specialist, and he’s been giving me modules to look at and tickets where he’ll work with me on them. I’ve had opportunities here to do cybersecurity work that I think other people have not.” 

What’s your 30-second pitch to future interns? 

“You need to get your foot in the door for IT, and if you’re looking for something that’s simple and easy to understand, the team members will help you understand it better. Not only that, they will help you apply the skills from your schooling to this job.” 

What should never change about this program?

“The teamwork, the communication, and the documentation. How the process goes. We have a help desk channel where when you hit a wall, you put the ticket number in, mention everything you tried, and within one to five minutes someone will reply. It’s very comfortable here—like going in business casual. You’re formal and professional with clients, but when you get off the phone, it’s casual conversation.” 

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