Having an IT crisis? We’re your emergency response team.
We’re here to stabilize your systems and prevent the next crisis. Call for help now!
If your technology is preventing you from serving customers or meeting commitments, we can help.
Turn your IT disaster into a strategic win
Call during business hours and a real person answers immediately. We’re onsite within 90 minutes. After hours, our answering service gathers information and we’ll contact you the next business day.
One of our technicians will find out the scope of the problem, develop a remediation plan, and identify ways to defend your systems against future threats.
We’ll minimize damage and resume essential operations. After agreeing on a plan, we begin remediation—malware removal, replacing equipment, recovering data from backups, or coordinating professional data recovery. We also install monitoring and management tools to build more resilient infrastructure.
Full recovery extends beyond immediate response. We’ll recommend security and stability improvements based on what we find. Most emergency clients choose ongoing protection to prevent future disruptions, breaches, compliance issues, and downtime.
The Business Case Study
John called us immediately. Our technician arrived the same day, investigated how the attackers got in, and set up a new secured system so he could resume operations.
The ransom demand was $5,000, but the real cost was closer to $120,000—emergency IT labor, replacement hardware, lost revenue from downtime, professional data recovery, and security improvements.
For a business generating $1M annually, even one week offline means $25,000 in lost revenue alone. John was fortunate to have quick professional response and a technically skilled friend who recovered his data overnight. Most businesses don’t have either.
The IT Case Study
If you’re managing IT for a small to medium-sized business, you know this isn’t hypothetical—it’s a matter of when, not if. In this case study, we walk through our technical response from initial investigation and threat containment to point-of-entry analysis and system hardening.
You’ll see the exact tools we used, the decisions we made under pressure, and why certain security measures like MFA and proper VPN configuration aren’t just best practices—they’re critical safeguards that could have prevented this attack entirely.
Whether you’re looking for emergency IT help or evaluating your current security setup, this case study offers concrete lessons from the field.
Read the full technical case study to see how we helped this business get back online.
It’s easy for everyone to agree to call for help when a crisis strikes. It’s harder to get them to agree on preventive measures once the fire is out. NOW is the time to engage proactive IT managed services that will support growth, operations, and continuity.
Technology isn’t just a cost—it’s a powerful tool for growth. We help strategic leaders leverage their IT infrastructure to increase efficiency, innovate faster, and outmaneuver their competition.
A reactive approach to technology is a path to crisis. We partner with you to build a resilient, proactive IT environment that protects your business from data loss, network downtime, and security threats.
Stop worrying about the ‘what-ifs’ and focus on what matters most: growing your business. We work continuously to identify and mitigate risks, ensuring your systems are always available, secure, and ready to support your strategic goals.
“We saw the value that ENC provided through a whole team of experts, and the support and responsiveness they could provide. That level of expertise outweighed what we could do with just one individual.”
E-N Computers is your strategic partner for sustainable business growth, not a one-time break-fix service.
Standard emergency remediation starts at $175/hour. Complex situations requiring forensic analysis, data reconstruction, security breach investigation, or regulatory compliance documentation may require senior specialists at $435/hour.
During an IT crisis, you need senior-level expertise, not junior technicians learning on your dime. Our emergency response team has decades of experience resolving business-critical disasters quickly and completely.
Most emergency situations range from $1,200-$4,500 for complete resolution. Our managed services clients rarely face these emergency scenarios—and when they do, response is included in their monthly investment.
Right now, you’re losing revenue, falling behind on commitments, and risking your reputation. The sooner we assess your situation, the faster we can get you back to serving customers and protecting your business.
When you call, you’ll speak with someone who understands that this isn’t just an IT problem—it’s a business crisis. We’ve helped dozens of companies recover from situations just like yours, and we know exactly what it takes to get you operational again while protecting you from future attacks.
Fill out our contact form or call 866-692-9082 now. Let’s stabilize your business and turn this crisis into an opportunity to build something stronger.
Years Delivering IT Solutions
Organizations Served
Managed Service Provider in Virginia
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