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New User Request (Allocortech)

IF DATE NEEDED IS LESS THAN 4 WEEKS AWAY, PLEASE CONTACT YOUR ACCOUNT MANAGER after submitting this form. If you are submitting a new user set up only, please allow 3-5 days for scheduling.
If different from user start date
If user hasn’t started, please contact Melanie at 434-207-2821
User's department type(Required)
This will be used to determine what applications the new user needs
Do you want email set up on workstation or cell phone?
Is this user taking over an existing user’s account? 
We can give the new user access to the email box of the previous user if they are no longer with you.
Are they inheriting the previous user's permissions?
Would you like the new user to inherit the old user's data stored on their local workstation and server profile?
The new user would have access to what was saved on the server by the previous user and what was on their workstation.
What workstation will this user be using?(Required)
Please provide the computer name, service tag, and/or model of the computer to be used for this request, and its current location.
What should be done with the existing computer?
When would you like the existing computer to be prepared?
Warranty
Accidental damage rider, must have the three year (extra fee) Warranty option selected. (extra fee)
Example: LT-Sales1-Main where LT (laptop)- Sales 1 (Department and number in the department)- Main (location)
When would you like the new workstation set up?(Required)
If this work is to be done at an onsite and cannot be completed within the four hours of your onsite time because complications arise or you’ve requested other tickets be done at the onsite which limit the configuration time, this work will then become billable if not shifted to your next onsite day.

Where should the workstation be shipped to?(Required)
Shipping address(Required)
If this user has a new role in your organization, please list file shares and applications you’d like the new user to access
Please give the first and last name of the user that is being replaced. All licensing will be removed from the previous user and assigned to the new user
Please list the license(s) requested for the user
Does the user need to remote access your in-office system?
Choose the preference for remote work or choose no if no option is desired.
Primary office location
Choose all that apply
List any special equipment that the user needs access to.
Consent box for tech assistance
Do you want a prompt asking for consent before a technician accesses your machine?
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Corporate HQ

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Waynesboro, VA 22980

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Locations

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Harrisonburg, VA 22801

Sales: 540-569-3465
Service: 866-692-9082

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3026A W. Cary St.
Richmond, VA 23221

Sales: 804-729-8835
Service: 866-692-9082

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