After many months of renovations and upgrades, the historic Wayne Theater in Waynesboro, Virginia, is scheduled to reopen at the beginning of March. E-N Computers has been heavily involved in this project, working alongside carpenters, electricians, plumbers, and a whole host of other craftsmen as they strive to bring the dream of Wayne Theater to life.
One of the final touches for the theater is their phone system. Not only do they need phones for their ticket offices, but also for the their executive offices and ones that are accessible to the general public too. As you might imagine, the ticket office system is the most complex. The theater management wanted a system whereby callers could learn about their various shows, show times, get directions to the theater, and speak to the appropriate staff member to answer any questions they might have. This phone system installed by E-N Computers can do all of these things and much more.
What else, you might ask? Well, lines don’t have to be tied to specific phones so that they can be answered or transferred throughout the building. Then again, if a business wants to restrict certain lines to certain phones, that option is available, too. When your callers are on hold, you can choose between numerous songs or even provide them with more information about your business. Ads and music can play randomly or in a preselected order. Unless the retro theme fits your business model, the days of elevator-style hold music is long over. And, so your messages don’t sound like they come from soulless robots, we can record them all in your own voice.
To borrow TV salesman Billy Mays’ famous catchphrase, “but wait, there’s more!” We can create general or personalized voice mailboxes depending on whether certain employees need specific mailboxes or ones that any member of your staff can answer, or both. Much like your smart phone, we can setup your caller ID to show incoming, outgoing, and missed calls. And we can link your phone to both local and toll free numbers (still important for the folks who use landlines).
Are there additional features and options available beyond the ones mentioned in this article? Of course.
If your business is in the market for a new phone system, like Wayne Theater, or an upgrade of an outdated existing system, give us a call and we’ll be happy to give you an estimate.
