We see the emergence of new and innovative business technology solutions almost on a daily basis. In the unending quest to further improve efficiency and productivity, companies are quick to adopt whatever technology is deemed useful. However, as enterprises become increasingly reliant on hardware and software, the more vulnerable they become to network hindering issues—like cyber attacks.
Fortunately, there is an answer that can keep your network operating at peak performance.
What Is Remote Monitoring and Management?
To protect the integrity of your infrastructure, it’s a good idea to invest in remote monitoring and management services. This is a service provided by a third-party vendor where trained professionals oversee the protection and functionality of your network. Remote monitoring and management has drastically grown in popularity over the last decade.
As the name of the service suggests, these IT specialists monitor and manage your network remotely. Working behind the scenes, they are able see abnormalities in your system using monitoring tools. If a threat is detected, your provider resolves the issue before you can even notice anything is wrong.
Since cyber attacks and network failures can happen at any time, remote management and monitoring solutions are persistent. Meaning an expert is keeping an eye on your network 24 hours a day, seven days a week. Essentially, they act as your first line of defense when something goes awry.
Why Use Remote Monitoring and Management?
The business world never sleeps. While you can clock out at the end of the day, your applications and servers don’t have the same luxury. Your systems need to stay running at all times so they are available when needed. Since this is the case, your infrastructure requires around-the-clock monitoring and management to be sure they’re always running at their best.
With a remote monitoring system in place, you are proactively protecting your network from cyber attacks. This service is designed to identify signs of intrusion or inefficiencies in your systems in real time, right when they happen.
How Monitoring and Management Works
When you work with a managed service provider (MSP), they deploy monitoring tools to keep track of the health of your network. These tools provide a constant feed about the state of your infrastructure. If something suspicious is found, the tool creates a ticket that alerts the MSP that action is needed.
Tickets are categorized by the type of problem and its severity. They allow the administrator to quickly identify an issue and prioritize it accordingly. With this information readily available, the MSP is able to move swiftly and eliminate the trouble before it can have an effect on your operations.
The Benefits of Network Monitoring and Management
Network monitoring and management is designed to ensure continued availability and protection of your entire IT environment. As a result, there are many benefits that come with the service. Some benefits you can expect to experience include:
- Improved Network Security: The monitoring tool immediately detects and reports any malicious behavior happening inside of your network. That information is then sent to your MSP, allowing them to act as needed.
- Network Outage Prevention: A network outage would be a nightmare for any business. By using the monitoring tool, your MSP is able to sweep through your network and pick up on anything that could result in a network crash.
- Identify Trends: Sometimes abnormal activity can be hard to track. Remote monitoring identifies trends to find threats that would otherwise go unnoticed. For example, if problems only seem to rise during peak traffic, the monitoring tool reports this trend to the MSP.
- Network Visibility: To truly understand your network performance, you need a clear blueprint that lets you observe every aspect of your network. Monitoring solutions detect all the devices that connect your network. If a device is slowing down your network, the monitoring tool is able to pinpoint which device is causing the problem.
Take a Proactive Approach to Your Network
Your company relies on your internal network for your business operations; keep it up and running with network monitoring and management from E-N Computers. Our IT specialists are dedicated to working with you to make sure your systems are operating optimally. Because every business is unique, we tailor our solutions to your needs.
Contact us today to learn more about our remote monitoring and management solutions.
