What is a managed IT service provider?
An IT managed service provider, or MSP, delivers outsourced IT administration and support to businesses either at an hourly rate or as a monthly subscription. The best MSPs will keep your systems up to date, prevent problems, and work with you to develop a technology strategy that makes your business stronger.
See also: What is a managed IT service provider?
What is included in managed IT services?
Managed IT services include helpdesk and onsite support; cybersecurity including remote monitoring and management; consultation on strategy, budget, and compliance; and backup and disaster recovery.
See also: What is included in managed IT services?
What are the benefits of managed IT services?
Benefits of managed IT services can include lower costs, up-to-date technology, stronger security measures, reliability and access to experts. Managed IT services like ours that include strategy can improve productivity.
What are the disadvantages of outsourcing your IT?
Prospective clients often worry about having less control, slower response times, and higher costs. We address these concerns by collaborating with decision makers on a technology roadmap and budget, implementing scalable support processes, and reducing hidden and direct IT-related costs. We offer affordable, straightforward pricing for businesses that want a strategy-focused technology partner.
See also: Disadvantages of outsourcing your IT
What is the difference between break/fix and managed IT services?
As its name suggests, break-fix services refer to the practice of only calling on a professional IT company when something breaks and you just want them to fix it or when an upgrade is needed. Managed services are a proactive approach to IT. So instead of waiting for an issue to pop up, your managed service provider solves issues before they can affect the end-user.
See also: Break-fix vs. managed services: What’s the difference?
What are the advantages of in-house versus outsourced IT services?
With the right management strategy, staffing, tooling, and procedures, an in-house IT department can provide outsized value to your company, especially as technology becomes increasingly important to businesses in every vertical.