by Ian MacRae
President and CEO, E-N Computers
Updated May 2, 2025
Who are the best outsourced IT service providers in Richmond, Virginia? Here at E-N Computers, we meet with lots of people who want to get the best technology support for their home or business. As much as we’d love to “do it all”, not every opportunity is a good fit for the services we provide. But we do want everyone to find the technology solution that is right for them, so we frequently recommend other IT providers in and around Richmond that will be a better fit.
Having worked in the IT industry since 1997, I’ve had the opportunity to meet other IT business leaders at industry trade shows and conferences. We also occasionally conduct 3rd party audits or IT assessments for different companies, which gives us a chance to peek “behind the scenes” at the operations of other IT vendors.
Or we’ve been involved with transitioning a business to or from another IT service provider due to management shakeups or mergers and acquisitions. These experiences have helped me to develop this list of my top 5 choices for Richmond, Virginia cloud service providers, IT consultants, and managed service providers. Of course, the IT industry continues to change, and I’ll be reassessing my list based on some new mergers..
Table of Contents
- What to look for in an IT provider
- CodeBlue — Best Richmond IT provider with a charity
- Network Technology + Support (NTS) – Best government contractor outsourced IT service in Richmond
- Technology Assistance Group (TAG) – Best outsourced IT provider for healthcare in Richmond
- Sklar Technology Partners – Best outsourced IT service for business leadership in Richmond
- Bastionpoint — Best full service, flat-fee provider based in Richmond
- E-N Computers — Veteran outsourced IT service provider in Richmond with a compliance focus
Not sure if you need IT services? Take our FREE IT maturity self-assessment.
What to look for when choosing an IT provider
There are a few important factors to think about when choosing your IT managed service provider (MSP).
- Your current situation and needs: To find the best MSP for you, start by looking inward. Identify any pain points you’re dealing with, your IT-related goals, and specific services you need.
- MSP experience and expertise: Look for MSPs that have experience supporting your industry. Make sure that they support the technology you rely on.
- Services and scalability: Check if their service plans match what you expect. Also find out whether they have the capacity to support your growth and adapt to changes in your business.
- Security and compliance: Look for information about the MSPs security practices, like firewalls, detection and response, and creation of incident response plans. Determine whether they are familiar with any compliance standards that apply to you.
- Customer service and support: You’ll want to know where the team — including the helpdesk — is located, and their response time.
- Pricing and value: Look for transparent pricing and a fair value. You’ll also want to pay attention to contract length, since many companies require at least a year. Although it’s easy to look at IT as a cost center, keep in mind that well-maintained tech improves productivity and minimizes downtime.
There are a few ground rules for making my top 5 list. This list is for readers looking for a local, reliable IT service to support their business, usually a 20-100 employee company. And I’m looking for companies that are large enough to use a process-based approach, so that their customers can have service consistency.
CodeBlue — Best Richmond IT provider with a charity
Website: https://www.codebluetechnology.com
Service areas: Headquarters in Richmond with a branch office in Warsaw, Virginia, Code Blue primarily services the Mid-Atlantic region.
Code Blue is a managed IT service provider that places a strong emphasis on people and service. They describe themselves as “a customer service organization that provides professional IT services.” They run a non-profit called Code Blue Cares that works to provide technology to classrooms and underserved communities. And they strive to be a place where their employees can learn and grow. They may be a good fit if you:
- are a small to midsize business in the Mid-Atlantic region
- are looking for general business IT support
- have a mission that includes supporting efforts to give back to the community
If you want more recommendations specific to the Richmond area, check out Top outsourced IT providers in Richmond, Virginia
We want everyone in Richmond to find the IT solution that’s right for them.
Network Technology + Support (NTS) – Best government contractor outsourced IT service in Richmond
Website: https://thinknts.com/
Location: 14421 Justice Road, Midlothian, VA 23113
A world away from Proxios’s commanding view, you’ll find NTS’s offices tucked away in a suburban Midlothian office park. But don’t let the humble environment fool you – NTS founder and president Bernard Robinson is one of the most energetic and focused IT leaders I know. He’s grown the company first in the Richmond location and then to a new office in Virginia Beach. NTS has been awarded the DiversityBusiness.com Top 100 Diversity Owned Business for several years running.
For government and private-public IT in Richmond, NTS can’t be beat. They’ve worked with numerous state and federal contractors and agencies over the years, including helping the Virginia DMV secure drivers’ records across the state.
Technology Assistance Group (TAG) – Best outsourced IT provider for healthcare in Richmond
Website: https://tagva.com/
Location: 9327 Midlothian Turnpike, Suite 2C, Richmond, VA 23235
TAG you’re IT! I’m right there with Technology Assurance Group CEO P. Sean Francis’s punny sense of IT humor. A relative newcomer to the Richmond IT scene, especially compared with some of the older names on this list, TAG was founded in the mid-2000s.
I had the opportunity to get to know Sean over beers at ConnectWise partner events through the years, and the energy and fresh perspective he brings to the IT business in Richmond is a welcome change. One thing I appreciate is that TAG offers e-waste recycling. E-waste is a growing problem, and few IT providers are able to address it and the data security concerns that come with it.
TAG provides quality IT support to the backbone of Richmond small businesses, including the Mom & Pop shops and neighborhood doctors’ offices that we all depend on.
Sklar Technology Partners – Best outsourced IT service for business leadership in Richmond
Website: https://www.sklartechnology.com/
Location: 7462 Old Hickory Drive, Mechanicsville, VA 23111
Sklar has been around since the beginning. Founded in 1982 and run by second-generation CEO Randy Sklar, they truly offer community, business and thought leadership in the Richmond IT space. Randy has served on the board of the Virginia Council of CEOs and regularly posts insightful videos to his YouTube channel. He also leads Team Sklar, a charity dedicated to supporting those impacted by childhood cancer and hunger.
Brent Atwood, CEO of Atwood Printers in Sandston, says it best: “Sklar Technology Partners definitely sees their role as ‘the client first.’”
Bastionpoint — Best full service, flat-fee provider based in Richmond
Website: https://bastionpoint.com
Location: 1618 Hull St, Richmond, VA 23224
Bastionpoint is located in the heart of Manchester, just across the river from downtown Richmond. They have a big enough team to meet all your needs but are small enough to provide the personal attention you deserve. That’s clear from their Google reviews and a solid five-star rating after nearly fifty reviews. Customers rave about amazing service, professionalism, quick response, and overall customer service. And we believe their flat-fee pricing fits right in with that: they don’t want you to have to worry about IT problems or surprise bills. That’s particularly good for non-profit organizations with tight budgets. Bastionpoint focuses on the Richmond market, but also serves regional and remote customers.
E-N Computers — Veteran outsourced IT service provider in Richmond with a compliance focus
Website: https://encomputers.com/
Location: 3026A W. Cary St, Richmond, VA 23221; headquarters in Waynesboro, VA
Then there’s us, E-N Computers. My “best of” list wasn’t to sell ourselves, but I do want you to know where we fit into the local IT landscape and why my opinion would even matter.
I started E-N Computers in 1997 in my garage. More than 25 years later, we’ve grown into a regional outsourced IT provider with fully managed and co-managed services. Our specialty is small businesses that are grappling with security issues and compliance standards like ITAR, DFARS, CMMC and HIPAA. We are one of the few registered CMMC practitioner organizations in the area. We have a long history of working with non profits, schools and libraries. We also offer strategic IT consulting and digital transformation – business services that are normally out of reach to smaller organizations.
Getting quality outsourced IT support in Richmond
So there you have it – my top 5 IT service providers in Richmond. Whether you choose E-N Computers for your managed IT needs, or one of these companies is a better fit for you, we want you to get the IT support you need. For more information about making a change in your IT department, check out these articles:
When you have the right people working together, you can implement systems and processes that actively help you reach your business goals. We sometimes call this IT maturity. But for many organizations, something is off when it comes to their partnerships, strategy, systems, and settings. How can you know what’s working well and where you have room for improvement? Start by taking our free IT Maturity Self-Assessment. You’ll walk away with some pointers and, if you want, a free appointment to discuss your results.
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